Phone System & Features

Everything Your
Business Phone
System Needs.

Modern business calling, the everyday features that keep you sounding professional, and quality Yealink phones — brought together in one straightforward business phone solution.

Professional call handling Desk, computer & mobile Built for 1–20 users
Business desk phone alongside a laptop and smartphone
One systemDesk · Computer · Mobile

Built for small business

One phone system. Everything you need to stay connected.

North Valley VoIP provides a modern business phone solution, powered by 3CX, designed to help small teams handle calls professionally — whether you’re working from a desk, a computer, or a supported mobile device.

  • Professional business calling

    Make and take calls with the features growing teams expect — without the complexity.

  • Easy call handling

    Greet callers, direct them to the right person, and make sure calls get answered.

  • Desk and mobile working

    Use a desk phone at your desk, or your computer and mobile when you are away from it.

Flexible for growing teams — add users as you go

Business phone features

The calling features small
businesses actually use

Powered by 3CX, your North Valley VoIP phone system includes the everyday tools that keep a growing business sounding professional — explained in plain English.

Auto Attendant

A professional welcome menu answers your calls and points people to the right person or department — “Press 1 for Sales, 2 for Support.”

Greet & direct callers

Call Transfer & Forwarding

Pass a live call to a colleague, or forward calls to another number when you need them to reach you somewhere else.

Never drop a call

Ring Groups

Ring several people at once — like your whole sales or support team — so calls get picked up quickly instead of going unanswered.

Answer faster

Voicemail to Email

Missed a call? Voicemails can arrive straight in your inbox so you can listen and respond wherever you happen to be.

Stay on top of messages

Mobile & Desktop Apps

Supported users can make and take business calls from a computer or smartphone using the same business number and extension.

Work beyond the desk

Business Hours

Handle calls differently when you’re open and closed — a friendly out-of-hours greeting keeps things professional around the clock.

Open & closed handling

Work anywhere

Your business number,
wherever you work

A modern phone system isn’t tied to a single telephone on a single desk. Where supported, your team can stay reachable on the right device for the moment — in the office, at home, or on the move.

Desk phones

A dependable Yealink handset on your desk for comfortable, everyday calling.

Desktop app

Make and manage calls from your computer while you work.

Mobile app

Take business calls on your smartphone using your business number — not your personal one.

Web client

Access your calling tools straight from a web browser when it suits you.

Business professional taking a call on a smartphone while working on a laptop
Same extensionOffice & on the go

A typical call, handled well

  1. Incoming callCustomer dials your main number
  2. Auto attendant“Press 1 for Sales, 2 for Support”
  3. Ring groupRings the right team together
  4. Voicemail to emailIf everyone is busy, nothing is missed

Customer experience

Handle every call
more professionally

It’s not about complicated call routing — it’s about making sure the right person answers the right call, and that every caller has a good experience.

  • Greet every caller professionally

    A friendly, consistent welcome message makes a small team sound established and ready to help.

  • Send callers to the right place

    Simple menus point people to the right person or department, so they aren’t passed around.

  • Make sure calls get answered

    Ring groups let a call reach several people at once — great for busy sales and support lines.

  • Handle open and closed hours

    Play different greetings and route calls based on your opening hours, holidays, and busy periods.

Business phones

Professional Yealink phones,
ready for business

North Valley VoIP can supply professional Yealink phones to suit different people and working environments — all part of one complete business communications solution.

Everyday desk phone Yealink SIP-T73U business desk phone

Yealink SIP-T73U

A reliable everyday desk phone with clear audio and a user-friendly experience.

  • 2.4" color display
  • HD audio quality
  • Dual Gigabit ports
  • Supports PoE
Premium desk phone Yealink SIP-T58W touchscreen business phone

Yealink SIP-T58W

A premium desk phone with a large touchscreen for enhanced productivity and performance.

  • 7" adjustable touchscreen
  • HD audio & Yealink Optima HD
  • Built-in Bluetooth & Wi-Fi
  • USB recording
Cordless DECT phone Yealink W73P cordless DECT phone system

Yealink W73P

A cordless DECT phone solution for freedom of movement and seamless communication.

  • DECT cordless handset
  • Up to 35 hours talk time
  • Up to 100m indoor range
  • Up to 50m outdoor range

Simple to choose

Which phone is right for your business?

Most businesses mix and match — a desk phone for some people, cordless for others. Here’s the simple version.

Everyday desk phone

Yealink SIP-T73U

Best for most people who work mainly at a desk and want a reliable, professional phone.

Cordless option

Yealink W73P

Best for staff who move around — shops, workshops, and warehouses where a desk phone can’t follow.

Built around your business

A phone system that
fits the way you work

A small business doesn’t need unnecessary complexity. We help you put together a straightforward setup around your team — the right phones, the right call handling, and room to grow.

The right phones for the right people

Choose a mix of desk and cordless phones so each person has what actually suits their role.

Professional call handling

Greet, direct, and answer calls in a way that makes a small team sound established.

Office and flexible working

Keep everyone reachable whether they’re at a desk, at home, or out and about.

Built around your users

Start with the number of users you have today and add more as your business grows.

We’ll help you work it out

Not sure what your business needs?

Tell us about your business, how many people need a phone, and how you currently handle calls — and we’ll help you work out the right setup. No jargon required.

Let’s talk about your phones

Ready for a Better
Business Phone System?

Tell us about your business and we’ll help you find the right setup — a modern phone system, the features you need, and quality phones to match.