Auto Attendant
A professional welcome menu answers your calls and points people to the right person or department — “Press 1 for Sales, 2 for Support.”
Greet & direct callersPhone System & Features
Modern business calling, the everyday features that keep you sounding professional, and quality Yealink phones — brought together in one straightforward business phone solution.
Built for small business
North Valley VoIP provides a modern business phone solution, powered by 3CX, designed to help small teams handle calls professionally — whether you’re working from a desk, a computer, or a supported mobile device.
Make and take calls with the features growing teams expect — without the complexity.
Greet callers, direct them to the right person, and make sure calls get answered.
Use a desk phone at your desk, or your computer and mobile when you are away from it.
Flexible for growing teams — add users as you go
Business phone features
Powered by 3CX, your North Valley VoIP phone system includes the everyday tools that keep a growing business sounding professional — explained in plain English.
A professional welcome menu answers your calls and points people to the right person or department — “Press 1 for Sales, 2 for Support.”
Greet & direct callersPass a live call to a colleague, or forward calls to another number when you need them to reach you somewhere else.
Never drop a callRing several people at once — like your whole sales or support team — so calls get picked up quickly instead of going unanswered.
Answer fasterMissed a call? Voicemails can arrive straight in your inbox so you can listen and respond wherever you happen to be.
Stay on top of messagesSupported users can make and take business calls from a computer or smartphone using the same business number and extension.
Work beyond the deskHandle calls differently when you’re open and closed — a friendly out-of-hours greeting keeps things professional around the clock.
Open & closed handlingWork anywhere
A modern phone system isn’t tied to a single telephone on a single desk. Where supported, your team can stay reachable on the right device for the moment — in the office, at home, or on the move.
A dependable Yealink handset on your desk for comfortable, everyday calling.
Make and manage calls from your computer while you work.
Take business calls on your smartphone using your business number — not your personal one.
Access your calling tools straight from a web browser when it suits you.
A typical call, handled well
Customer experience
It’s not about complicated call routing — it’s about making sure the right person answers the right call, and that every caller has a good experience.
A friendly, consistent welcome message makes a small team sound established and ready to help.
Simple menus point people to the right person or department, so they aren’t passed around.
Ring groups let a call reach several people at once — great for busy sales and support lines.
Play different greetings and route calls based on your opening hours, holidays, and busy periods.
Business phones
North Valley VoIP can supply professional Yealink phones to suit different people and working environments — all part of one complete business communications solution.
A reliable everyday desk phone with clear audio and a user-friendly experience.
A premium desk phone with a large touchscreen for enhanced productivity and performance.
A cordless DECT phone solution for freedom of movement and seamless communication.
Simple to choose
Most businesses mix and match — a desk phone for some people, cordless for others. Here’s the simple version.
Everyday desk phone
Premium desk phone
Cordless option
Built around your business
A small business doesn’t need unnecessary complexity. We help you put together a straightforward setup around your team — the right phones, the right call handling, and room to grow.
Choose a mix of desk and cordless phones so each person has what actually suits their role.
Greet, direct, and answer calls in a way that makes a small team sound established.
Keep everyone reachable whether they’re at a desk, at home, or out and about.
Start with the number of users you have today and add more as your business grows.
We’ll help you work it out
Tell us about your business, how many people need a phone, and how you currently handle calls — and we’ll help you work out the right setup. No jargon required.
Let’s talk about your phones
Tell us about your business and we’ll help you find the right setup — a modern phone system, the features you need, and quality phones to match.